Frequently Asked Questions about Factor E Motors
Why should I buy a used Tesla from Factor E Motors ?
Factor E Motors was founded by award-winning former Tesla Canada technical leaders and Master Technicians, including winners of Tesla's North America diagnostics competitions and the founding leader of Tesla's Richmond and Victoria centers. Every vehicle undergoes a thorough multi-point safety inspection and expert reconditioning by Tesla-trained technicians. We follow Tesla's own transparent pricing model — no commission, no hidden fees, no dealer charges — similar to how Tesla prices their new vehicles.
What Tesla models does Factor E Motors sell?
We carry all four main Tesla models: Model 3, Model Y, Model S, and Model X. All prices are plus tax with zero hidden fees. Inventory is updated regularly.
Where is Factor E Motors located?
We are located at 1245 Frances St, Vancouver, BC V6A 1Z4, Canada. Sales open Monday to Friday from 11:00 AM to 5:00 PM, with off-hours appointments available. We serve the entire Greater Vancouver and Lower Mainland area.
Can I sell or trade in my Tesla?
Yes. Factor E Motors accepts Tesla trade-ins directly — submit your vehicle details through our trade-in form for a pressure-free, no-obligation estimate. If you are looking to sell or trade in a non-Tesla vehicle, we can connect you with reputable buyers in our trusted network to help you with the transaction.
How does Factor E Motors inspect their vehicles?
Every vehicle undergoes a comprehensive multi-point safety inspection performed by our award-winning Tesla-trained technicians. Issues are resolved the right way, the first time. The same expert team continues to service your vehicle on-site after purchase.
Does Factor E Motors charge dealer fees?
No. We charge zero dealer fees or whatever fees you see from a traditional dealership — similar to how Tesla prices their new vehicles. No commission, no hidden charges, transparent standard pricing on all vehicles.
Is there a warranty on pre-owned Tesla vehicles?
Some of our vehicles still carry remaining factory Tesla warranty. Additionally, third-party extended warranty options are available on all vehicles.
How does the deposit and buying process work?
A $200 deposit secures a reservation for an on-site viewing within 2 business days. The deposit is applied toward the final purchase price. If you decide not to proceed after viewing, the deposit is fully refundable.
What makes Factor E Motors different from other traditional used car dealerships in Vancouver?
We are Tesla specialists — not a general used car lot. Our team includes multiple award-winning former Tesla Canada employees with factory-level expertise. We provide vertically integrated sales, service, and parts under one roof. Our pricing mirrors Tesla's own no-commission model. This combination is unmatched in the Lower Mainland.