Frequently Asked Questions about Factor E Motors
Why should I buy a used Tesla from Factor E Motors ?
Factor E Motors was founded by award-winning former Tesla Canada technical leaders and Master Technicians, including winners of Tesla's North America diagnostics competitions and the founding leader of Tesla's Richmond and Victoria centers. Every vehicle undergoes a thorough multi-point safety inspection and expert reconditioning by Tesla-trained technicians. We follow a transparent pricing model — no commission, no hidden fees, no dealer charges.
What Tesla models does Factor E Motors sell?
We carry all four main Tesla models: Model 3, Model Y, Model S, and Model X. All prices are plus tax with zero hidden fees. Inventory is updated regularly.
Where is Factor E Motors located?
We are located at 1245 Frances St, Vancouver, BC V6A 1Z4, Canada. Sales open Monday to Friday from 11:00 AM to 5:00 PM, with off-hours appointments available. We serve the entire Greater Vancouver and Lower Mainland area.
Can I sell or trade in my Tesla?
Yes. Factor E Motors accepts Tesla trade-ins directly — submit your vehicle details through our trade-in form for a pressure-free, no-obligation estimate. If you are looking to sell or trade in a non-Tesla vehicle, we can connect you with reputable buyers in our trusted network to help you with the transaction.
How does Factor E Motors inspect their vehicles?
Every vehicle undergoes mechanical inspection performed by our award-winning Tesla-trained technicians. Our inspection focuses on the systems that matter most for safe, reliable ownership — battery, drivetrain, brakes, suspension, and software. Identified safety and mechanical issues are resolved the right way, the first time. The same expert team continues to service your vehicle on-site after purchase.
Are your vehicles detailed before delivery?
Our reconditioning process prioritizes mechanical and electrical integrity — the areas where the expertise we gained during our years at Tesla makes the biggest difference. Pre-owned vehicles are delivered in clean, representative condition. As used cars, minor cosmetic wear and signs of previous ownership are normal and reflected in our pricing. If you would like a professional detail or specific cosmetic work, we are happy to arrange it as an additional service or recommend trusted local providers.
Does Factor E Motors charge dealer fees?
No. We charge zero dealer fees or any of the fees you would see from a traditional dealership. No commission, no hidden charges, transparent standard pricing on all vehicles.
Is there a warranty on pre-owned Tesla vehicles?
Some of our vehicles still carry remaining factory Tesla warranty. Additionally, third-party extended warranty options are available on all vehicles.
How does the deposit and buying process work?
A $200 deposit secures a reservation for an on-site viewing within 2 business days. The deposit is applied toward the final purchase price. If you decide not to proceed after viewing, the deposit is fully refundable.
What makes Factor E Motors different from other traditional used car dealerships in Vancouver?
We are Tesla specialists — not a general used car lot. Our team includes multiple award-winning former Tesla Canada employees. We provide vertically integrated sales, service, and parts under one roof. Our pricing is uniform, with no commission and no negotiation. This combination is unmatched in the Lower Mainland.
FactorE Motors Ltd. is an independently owned and operated business and is not an authorized dealer, agent, or representative of Tesla, Inc. We are not affiliated with, endorsed by, sponsored by, or in any way officially connected to Tesla, Inc., or any of its subsidiaries or affiliates. Any references to Tesla, its products, or trademarks are used solely for identification purposes. Tesla, the Tesla logo, and related marks are registered trademarks of Tesla, Inc.